The Agency for Audio and Audiovisual Media Services adopted, as part of the project titled “Accessible Administration for the Handicapped”, a Procedure for Communication with Citizens with Some Form of Handicap. The Procedure was adopted in the context of implementing the Agency’s Programme for Ensuring Media Accessibility for Persons with Sensory Impairments, and prescribes the manner of providing access to the Agency’s services for persons with sensory impairments, the manner of communication with these persons, the obligations of the persons responsible for communication and recording of the services provided.
The Procedure for Communication with Citizens with Some Form and Degree of Handicap (No. 01-4641/1) adopted by the Agency on 15 July 2015, can be downloaded at the following link:
The Procedure for Communication with Citizens with Some Form and Degree of Handicap